Ashburn, Virginia, 20147

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Full Time
Hybrid

Job description

The Senior Knowledge Management Technician is responsible for overseeing the creation, governance, and comprehensive management of enterprise knowledge articles throughout their lifecycle. This role includes conducting quality assessments, supporting AI-driven projects, and collaborating with service owners to enhance content quality. Ideal candidates should possess a minimum of five years of experience in knowledge management and must demonstrate proficiency in ServiceNow Knowledge Management to be considered for this position.


STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
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Senior Knowledge Management Specialist
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supports..pdf, .doc, .docx, or .txt file