Job Summary
The primary objective of this role is to spearhead the strategy and ongoing enhancement of Seabourn’s digital guest experience throughout the phases of exploration, booking, and pre-cruise. The selected individual will leverage content, analytics, search methodologies, and experimental approaches to boost engagement and enhance commercial results.
Responsibilities
- Direct the web content operations and establish governance policies.
- Manage a team and agency partners effectively to ensure high-quality digital experiences.
- Collaborate with various business and technology stakeholders to support seamless digital interactions.
- Utilize analytics and experimentation to identify areas for improvement and engagement optimization.
Qualifications
- A bachelor’s degree in a relevant field is required.
- A minimum of seven years of progressive experience in web experience or a related area is essential.
- At least three years of experience in leading digital teams is necessary.
- Familiarity with enterprise content management and analytics platforms as well as optimization techniques is crucial.
- Experience with content operations and managing cross-functional digital projects is valuable.
Carnival Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
