Job Summary
The position focuses on defining tailored technical solutions by engaging in discovery calls and working closely with clients to address their unique requirements. You will play a vital role in creating technical proposals, developing support documentation, and participating in internal product testing, all contributing to the overall success of projects.
Responsibilities
- Conduct discovery calls to understand client needs and scope custom technical solutions.
- Engage with clients to ensure their specific requirements are met effectively.
- Contribute to the development of technical proposals that align with client expectations.
- Create and maintain support documentation to assist in project implementation.
- Take part in internal product testing to validate technical solutions prior to deployment.
Qualifications
- Minimum of 5 years’ experience in solution engineering or technical presales roles.
- Strong skills in systems engineering and technical writing.
- Proficient in telecommunications infrastructure and firmware/software principles.
- Experience with CRM platforms is essential.
Digital Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
