Evansville, Indiana, 47725
Job description
Job Summary
The Service Admin/Dispatcher plays a vital role in ensuring the smooth operation of service requests and scheduling for the team. This position requires effective communication skills and the ability to coordinate various service-related tasks efficiently.
Responsibilities
- Coordinate and schedule service appointments for technicians.
- Manage incoming service requests and prioritize them based on urgency.
- Communicate with customers to provide updates on service status.
- Maintain accurate records of service activities and customer interactions.
- Assist in resolving customer inquiries and issues related to services.
- Collaborate with field staff to optimize route planning and job assignments.
Qualifications
- Proven experience in a role involving dispatching or services administration.
- Strong organizational skills and attention to detail.
- Excellent communication abilities, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in using scheduling and dispatch software.
Location
City, State Zip
Work Arrangement
On-site
Black Equipment Co Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
