Coordinate patient care and serve as a liaison among patients, providers, nurses, medical directors, and case management teams. Guide patients through program benefits, authorizations, pharmacy needs, appointments, follow-ups, and next steps while supporting improvements to patient services and engagement. A bachelor’s degree or equivalent experience is required. Candidates must have at least three years of experience in healthcare, customer service, or a relevant field.
Mount Sinai Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
