Job Summary
The ServiceNow Engineer is responsible for the design, development, and configuration of ServiceNow applications, while also managing the development lifecycle of the Service Management System. This role involves overseeing enterprise integrations and performing critical system administration tasks, as well as providing support for service requests and incident management.
Responsibilities
- Design, develop, and configure ServiceNow applications.
- Manage the development lifecycle of the Service Management System.
- Oversee enterprise integrations related to ServiceNow.
- Perform system administration duties for the ServiceNow platform.
- Provide support for service requests and manage incidents effectively.
Qualifications
- Minimum of 12 years of experience in the IT field.
- At least 6 years of experience in administration of Service Management Systems.
- Possession of a bachelor’s degree or an equivalent qualification.
- Current certifications in ServiceNow, such as ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist – Discovery (CIS-Disco).
SAIC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
