Job Summary
This position is focused on delivering high-level technical support for USRP hardware and Software-Defined Radio (SDR) applications to key clientele while serving as a technical consultant. The role requires collaboration with Research & Development and sales departments to enhance product reliability, improve documentation, and elevate the overall customer experience.
Responsibilities
- Provide expert technical support for USRP hardware and SDR applications to strategic customers.
- Act as a technical advisor, guiding customers through complex technical issues.
- Work jointly with R&D and sales teams to enhance product reliability and customer satisfaction.
- Assist in improving technical documentation for better user experience.
Qualifications
- Bachelor’s degree in Engineering or Computer Science.
- Minimum of 5 years of industry experience in a relevant field.
- Strong knowledge of RF principles, USRP technology, and Open Source UHD software.
- Willingness to travel as required, up to 20% of the time.
Emerson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
