Job Summary
Provide technical support across client projects, helping resolve issues involving hardware, software, and network systems. This role serves as the main point of contact for technical concerns arising during new client projects and helps ensure support processes are managed and documented consistently.
Responsibilities
- Troubleshoot client hardware, software, and network problems, and assist with resolving technical issues.
- Serve as the primary contact for issues related to new client projects.
- Manage technical processes and maintain clear documentation of support activities and procedures.
Qualifications
- At least three years of technical experience.
- Three relevant technical certifications.
- Advanced knowledge of desktop operating systems, network systems, and server hardware.
Navanta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
