The Strategic Customer Success Manager is responsible for managing a portfolio of high-value educational accounts, focusing on promoting product adoption, ensuring customer retention, and maximizing value through active engagement. This role serves as a committed representative for customer needs and works to cultivate strong relationships with senior executives and key stakeholders. Applicants should have more than 5 years of experience in Customer Success or Account Management in a SaaS setting. A demonstrated proficiency in Apple ecosystems, enterprise IT processes, and handling intricate strategic accounts is essential.
Jamf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
