Job Summary
The Medical Office Assistant plays a crucial role in providing support to the healthcare team by ensuring efficient patient interactions and administrative tasks within the medical office setting. This position requires a blend of interpersonal skills and administrative efficiency to foster a welcoming environment for patients.
Responsibilities
- Greet patients and offer assistance with their needs.
- Manage incoming calls and coordinate appointment scheduling.
- Prepare and update patient charts thoroughly.
- Process patient checkouts, handle payments, and manage insurance information, claims, and referrals utilizing the EHR system.
- Monitor the flow of patients to ensure a smooth operation.
- Complete end-of-day financial and reporting activities.
- Assist in maintaining a safe and orderly office environment.
Qualifications
- A high school diploma or equivalent is mandatory.
- Prior experience in a medical office setting, along with knowledge of medical coding or billing, is advantageous.
- Proficient keyboarding skills and familiarity with Electronic Health Record (EHR) systems are essential.
- Strong organizational and communication skills are required.
- Must have reliable transportation.
- A professional reference should be provided.
