Job Summary
This position is focused on the management and support of enterprise-level messaging and communication systems, which encompass Exchange Online, email security measures, and automated notification frameworks. The role involves collaboration with diverse teams to guarantee the reliability, security, and compliance of these systems while overseeing their lifecycle and performance metrics.
Responsibilities
- Administer and provide support for enterprise messaging and communication platforms.
- Coordinate with cross-functional teams to ensure optimal system reliability and security.
- Manage compliance and performance throughout the platform’s lifecycle.
Qualifications
- Bachelor’s degree in Computer Science or a related discipline.
- Experience with enterprise messaging platforms.
- Strong troubleshooting abilities.
- Fundamental knowledge of PowerShell for automation tasks.
- Aptitude for effective work in a remote setting.
FirstEnergy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


