Job Summary
The Technical Account Manager is tasked with spearheading IT strategies and planning technology initiatives for 25-30 client accounts. Serving as a strategic consultant to C-level executives, this individual will drive the development of project plans, nurture client relationships, and pinpoint technology solutions aimed at reducing business risks.
Responsibilities
- Guide IT strategy and technology planning for a diverse set of client accounts.
- Act as a trusted advisor to C-suite executives, providing strategic insights.
- Develop and outline comprehensive project plans aligned with client needs.
- Maintain and strengthen client relationships to ensure satisfaction and retention.
- Identify and propose technology solutions that effectively mitigate business risks.
Qualifications
- Bachelor’s degree in a relevant field.
- 8-10+ years of experience working within a Managed IT Service Provider context.
- Proficient consultative skills, with a focus on understanding client needs.
- Exceptional communication and presentation skills suitable for executive engagement.
- Demonstrated experience in project management, ensuring timely and effective delivery of solutions.
Parachute Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
