Job description
**Job Title: Telephone Operator**
The Telephone Operator acts as the main liaison for the facility, responsible for managing incoming telephone calls and routing them to the correct departments. This role includes responding to emergency codes, paging staff members, and delivering outstanding customer service to both patients and personnel. Applicants are required to possess a High School Diploma or GED, along with a minimum of one year of pertinent customer service experience. Candidates should also demonstrate proficiency with telecom equipment, computer systems, and medical terminology.
Jefferson Health Plans provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
