Job Summary
The Teller I position is integral to providing excellent customer service and support in the financial institution. This role primarily focuses on processing a variety of transactions, ensuring accuracy and compliance while fostering positive relationships with clients. Individuals in this position will handle cash operations and provide information about banking products and services.
Responsibilities
- Conduct various customer transactions including deposits, withdrawals, and check cashing in a timely and accurate manner.
- Maintain a high level of customer service while addressing client inquiries and concerns effectively.
- Ensure adherence to all security protocols and banking policies during transactions.
- Handle cash and perform balancing of cash drawers at the start and end of each shift.
- Assist clients with account-related questions and promote banking products to meet customer needs.
- Document and report any discrepancies or suspicious activities according to procedures.
- Participate in training programs to enhance knowledge of banking services and compliance requirements.
Qualifications
- High school diploma or equivalent is preferred.
- Previous experience in cash handling or customer service is advantageous.
- Strong verbal communication skills and a friendly demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Attention to detail and strong numerical skills.
- Familiarity with banking software and technology is a plus.
Great Southern Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
