The position entails overseeing production support functions, which encompasses incident, problem, and change management according to ITIL practices. You will be responsible for monitoring production operations to detect possible issues and take preemptive measures. Applicants should possess a strong grasp of database management, operating systems, and various programming languages. Prior experience with ITIL methodologies and production support is essential, and familiarity with cloud platforms and scripting will be advantageous.
IBM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
