The Vice President of Customer Success will oversee and develop a high-achieving team focused on enhancing satisfaction, loyalty, and growth among payer clients. This role involves implementing effective operational processes and fostering strong relationships with healthcare plan stakeholders to optimize the benefits of our AI-driven solutions. Applicants should possess 10-15 years of experience in customer success or account management specifically within the payer/health plan sector, with a minimum of 7 years in a leadership capacity. A bachelor’s degree is mandatory, complemented by extensive knowledge in managed care operations, regulatory guidelines, and team scaling in dynamic growth environments.
Hippocratic AI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
