Seattle, Washington, 98104
Job description
The Vice President of Customer Success will oversee and develop a high-achieving team focused on enhancing satisfaction, loyalty, and growth among payer clients. This role involves implementing effective operational processes and fostering strong relationships with healthcare plan stakeholders to optimize the benefits of our AI-driven solutions. Applicants should possess 10-15 years of experience in customer success or account management specifically within the payer/health plan sector, with a minimum of 7 years in a leadership capacity. A bachelor’s degree is mandatory, complemented by extensive knowledge in managed care operations, regulatory guidelines, and team scaling in dynamic growth environments.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
