Job Summary
The role involves addressing employee concerns and grievances, facilitating workplace conflict resolution, and assisting in performance management. The position serves as a guide for employees and managers regarding HR policies and compliance with labor laws.
Responsibilities
- Investigate employee grievances and workplace complaints.
- Support conflict resolution initiatives and performance management processes.
- Advise employees and management on HR policies and legal compliance.
- Administer leave programs and oversee employee purchasing activities.
- Maintain confidentiality of employee records.
- Contribute to employee engagement and retention efforts.
Qualifications
- Fluent in written and verbal communication in both English and Spanish.
- Strong skills in communication, problem-solving, and conflict resolution.
- Excellent organizational and documentation abilities.
- Capability to manage confidential information with discretion.
- 1–3 years of experience in employee relations, HR, or a related domain is required.
- A bachelor’s degree and PHR/SPHR certification are desirable.
- Familiarity with FMLA, ADA, FLSA, and EEO regulations is important.
