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Coordinates communication and activities among patients, families, nursing staff, physicians, support services, and visitors, while managing unit supplies and equipment. Performs receptionist and clerical duties, handles calls and orders, maintains patient chart documents, and assists with patient transfers and discharges. Requires a high school diploma or equivalent and either six months of experience in a healthcare-related field or active enrollment in a pre-nursing or nursing program. Requires American Heart Association BLS for Healthcare Providers upon hire, along with basic medical terminology and computer knowledge, accurate documentation, effective communication, and customer-service skills.