Job Summary
The FIA Claims Representative plays a crucial role in handling standard claims processing, compiling reports, and tracking the status of claims in line with company protocols. This position also serves as a point of contact for clients, addressing their questions and concerns while ensuring detailed logs and updates on claims activities are accurately maintained.
Responsibilities
- Process routine claims in accordance with company policies.
- Prepare and compile relevant reports on claims progress.
- Monitor the status of claims to ensure timely updates.
- Assist clients with inquiries and resolve complaints effectively.
- Maintain accurate logs of claims and activities undertaken.
Qualifications
- Candidates must have or secure a Texas General Lines Agent License for Property and Casualty within 90 days of employment.
- Demonstrated strong written and verbal communication skills.
- Excellent organizational skills to manage various tasks efficiently.
- Proficiency in Microsoft applications is essential.
