Job Summary
The Division IT Support role is essential for delivering extensive hardware and software assistance to users within the division. This position will also involve the upkeep of printers, copiers, and telephone systems. Additionally, the role includes overseeing IT inventory, managing user accounts, and collaborating with vendors to guarantee system availability.
Responsibilities
- Provide thorough technical support for hardware and software issues faced by division users.
- Oversee the maintenance and functionality of printers, copiers, and phone systems.
- Manage and track IT inventory effectively.
- Administer user accounts to ensure proper access and security.
- Coordinate with external vendors to facilitate system access and maintenance.
Qualifications
- Bachelor’s degree from an accredited four-year institution.
- One to two years of relevant work experience in IT support or a related field.
- Proficiency in Microsoft Office applications is essential.
- Strong communication skills, both verbal and written, are required to interact with users and vendors effectively.
