Job Summary
The General Manager plays a crucial role in supervising the entire store’s operations, ensuring that everything runs smoothly and efficiently. This position encompasses managing scheduling, overseeing inventory, and achieving targets related to food quality, labor efficiency, and customer service satisfaction.
Responsibilities
- Oversee daily store operations to ensure optimal performance.
- Manage employee scheduling and inventory control.
- Achieve set goals related to food, labor, and service.
- Recruit, train, and motivate staff to deliver outstanding service.
- Uphold company policies and exceptional service standards.
- Utilize point of sale systems effectively and manage cash handling responsibilities.
Qualifications
- Strong leadership and administrative capabilities.
- Ability to navigate point of sale systems proficiently.
- Experience in team hiring and training processes.
- Commitment to maintaining high customer service levels.
