Job Summary
The position requires ownership and configuration of the Workday platform, which encompasses various elements such as business processes, security measures, integrations, reporting capabilities, system updates, and enhancements. The role involves overseeing change governance, coordinating with vendors, resolving complex support issues, and empowering support teams along with stakeholders in HR, Finance, and IT.
Responsibilities
- Manage and configure the Workday platform, ensuring seamless operation of business processes and security settings.
- Oversee integrations and reporting functionalities, and handle system enhancements as required.
- Lead the change governance process to implement new initiatives effectively.
- Coordinate with vendors to support system requirements and improvements.
- Resolve complex support issues and facilitate communication among HR, Finance, and IT stakeholders.
- Provide guidance to support teams to enhance their efficiency in addressing user concerns.
Qualifications
- Bachelor’s degree in a relevant field such as information technology or computer science, or equivalent professional experience.
- A minimum of seven years of hands-on experience in Workday administration.
- Proficiency in tenant management, security protocols, integrations, reporting mechanisms, and release management.
- Experience with Tier 3 troubleshooting is essential.
- Applicants must be permanently authorized to work in the United States; visa sponsorship is not offered.
