Job Summary
The IT Support Specialist II role in Aiea, Hawaii, involves providing expert support for workstations, operating systems, and applications. This position emphasizes administration and troubleshooting tasks associated with both local and network printers. Professionals in this role will collaborate closely with Systems Engineers, Network Engineers, and Cybersecurity personnel to resolve technical issues and enhance system functionality.
Responsibilities
- Provide technical support for workstations and operating systems.
- Troubleshoot and resolve issues related to applications and local/network printers.
- Collaborate with various engineering teams to address system and network challenges.
- Perform administration tasks to ensure seamless IT operations.
- Assist in maintaining security protocols and systems.
Qualifications
- Experience in IT support, particularly with workstations and operating systems.
- Proficient in troubleshooting applications and printer issues.
- Ability to work collaboratively with technical teams such as Systems and Network Engineers.
- Understanding of cybersecurity principles and practices.
- Demonstrated experience in a relevant IT support environment.
