Job Summary
This position is focused on delivering high-level technical support for USRP hardware and Software-Defined Radio (SDR) applications to key clientele while serving as a technical consultant. The role requires collaboration with Research & Development and sales departments to enhance product reliability, improve documentation, and elevate the overall customer experience.
Responsibilities
- Provide expert technical support for USRP hardware and SDR applications to strategic customers.
- Act as a technical advisor, guiding customers through complex technical issues.
- Work jointly with R&D and sales teams to enhance product reliability and customer satisfaction.
- Assist in improving technical documentation for better user experience.
Qualifications
- Bachelor’s degree in Engineering or Computer Science.
- Minimum of 5 years of industry experience in a relevant field.
- Strong knowledge of RF principles, USRP technology, and Open Source UHD software.
- Willingness to travel as required, up to 20% of the time.
