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Lead Platform Engineer, Agentic Issue Resolution (AIR)

Redford Charter Township, Michigan, 48239

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Full Time
Hybrid
$115500 - $218100/yr
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Job Summary

The role involves spearheading the development of the Agentic Issue Resolution (AIR) platform, aimed at automating the investigation of production issues through the use of AI agents. As a leader, you will guide a team of AI specialists and evaluation engineers, collaborating with various cross-functional teams to uphold the platform’s reliability and scalability.

Responsibilities

  • Design and oversee the creation of the AIR platform to facilitate automated production issue investigations.
  • Lead a dedicated team of AI and evaluation engineers.
  • Collaborate with cross-functional teams to ensure the system remains reliable and scalable.
  • Utilize AI technologies to enhance platform efficiency.

Qualifications

  • Bachelor’s degree in Computer Science or a related field.
  • At least 7 years of experience in developing production software platforms.
  • Practical expertise with large language models and agent orchestration.
  • Proficient in programming languages such as Python, TypeScript, Go, or Java.
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supports..pdf, .doc, .docx, or .txt file