Job description
The Principal Technical Support Engineer is responsible for identifying and troubleshooting intricate network and application challenges for enterprise clients operating in critical settings. This role also involves offering specialized insights on network management practices and developing technical documentation for the company’s knowledge base. Applicants should possess a minimum of 7 years of experience in network management along with a bachelor’s degree in a relevant discipline. A robust technical background in Linux, Windows, and enterprise networking is necessary, as well as professional certifications such as CCNA or RHCSA.
