Job description
In this role, you will handle customer inquiries related to billing, policy updates, and provide personalized coverage suggestions. The position emphasizes addressing customer issues and recognizing opportunities for cross-selling to deliver an exceptional service experience. Applicants should possess a high school diploma or GED, alongside a minimum of one year of experience in a customer-facing role. Preference will be given to candidates who have experience in a call center environment and hold an active Personal Lines or Property & Casualty insurance license.
