Job Summary
The Medical Receptionist plays a crucial role in ensuring a positive experience for patients as they navigate the healthcare system. This position involves welcoming patients, confirming insurance details, and efficiently overseeing the check-in and check-out procedures.
Responsibilities
- Greet patients warmly and facilitate a smooth check-in and check-out process.
- Verify insurance information to confirm coverage and eligibility.
- Handle incoming phone calls and manage communications effectively.
- Schedule appointments and manage the calendar for clinic visits.
- Assist patients with inquiries regarding their patient portal.
Qualifications
- High school diploma or equivalent educational background is required.
- 2–3 years of experience working as a medical receptionist, preferably in a pediatric setting.
- Proven proficiency in Google Workspace and Microsoft Office applications.
- Exceptional communication and organizational abilities are essential.
