Job Summary
The Front Desk Staff operates as the primary liaison for patients, overseeing the processes of check-in, verification of insurance information, and scheduling of appointments. This role also entails upholding the cleanliness and organization of the lobby area, alongside executing closing processes at the end of shifts.
Responsibilities
- Act as the initial point of contact for patients.
- Manage patient check-in procedures efficiently.
- Verify insurance details for all patients.
- Schedule appointments accurately and promptly.
- Maintain a welcoming and orderly lobby environment.
- Execute end-of-day closing procedures as required.
Qualifications
- A high school diploma or GED is required.
- At least six months of experience in a professional administrative setting.
- Familiarity with MS Office Suite is preferred.
- Bilingual skills in English and Spanish are an advantage.
