Job Summary
The Sales Manager is tasked with guiding and mentoring a team of account specialists, focusing on the onboarding process, providing sales support, and fostering initial revenue expansion for new online clients. This role involves the enhancement of sales procedures, oversight of performance indicators, and the assurance of an exceptional customer experience through effective collaboration across various functions.
Responsibilities
- Lead and coach a team of account specialists.
- Drive onboarding and sales support initiatives for new online customers.
- Manage and optimize sales processes for maximum efficiency.
- Monitor and analyze performance metrics to ensure team goals are met.
- Collaborate with other departments to provide a world-class customer experience.
Qualifications
- Minimum of 5 years of experience in sales or customer service.
- Preferred 2-3 years of leadership experience.
- High school diploma or GED required; a four-year college degree is preferred.
