Job Summary
The Director will oversee service operations throughout the Western United States, emphasizing operational excellence and enhancing customer retention. This role involves managing a widely distributed team and working closely with executive leadership to ensure that service strategies are in line with the overall growth objectives of the company.
Responsibilities
- Lead service operations in the Western United States.
- Drive operational excellence and strategies for customer retention.
- Manage a geographically diverse team, ensuring effective communication and collaboration.
- Partner with executive leadership to align service operations with business growth strategies.
Qualifications
- Minimum of 10 years of progressive leadership experience in field operations or service sectors.
- Demonstrated success in building high-performing teams.
- Strong analytical skills and a proven ability to make data-driven decisions.
