Job Summary
This role involves overseeing a portfolio of current accounts to boost renewal retention and generate additional revenue through strategic upselling and cross-selling. The individual will collaborate with internal teams to uncover new opportunities, address churn risks, and ensure precise forecasting and planning for accounts.
Responsibilities
- Manage existing accounts to drive customer retention and revenue growth.
- Implement consultative strategies for upselling and cross-selling services.
- Work closely with internal teams to identify and leverage whitespace opportunities.
- Mitigate risks of customer churn through proactive engagement.
- Ensure accuracy in forecasting and account management planning.
Qualifications
- 3 to 5 years of experience in renewals, account management, or customer-facing sales.
- Experience in the SaaS or cybersecurity sectors is preferred.
- Proven track record of achieving sales quotas.
- Strong negotiation skills and proficiency with CRM systems.
- Capability in consultative sales techniques.
SentinelOne provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
