Job Summary
The Mid-Level IT Analyst is responsible for overseeing and sustaining the organization’s IT infrastructure, comprising servers, networks, and databases. This position also entails providing support for business applications and end-user systems, as well as liaising with IT vendors and addressing technical support issues through a ticketing system.
Responsibilities
- Manage and maintain the IT infrastructure, including servers, networks, and databases.
- Support various business applications and end-user systems.
- Coordinate with IT vendors to ensure service quality and efficiency.
- Provide technical assistance for issues submitted via the ticketing system.
Qualifications
- A minimum of five years of experience in the information technology sector.
- Strong grasp of Microsoft operating systems and network infrastructure.
- An associate’s or bachelor’s degree in a related discipline is preferred.
- Excellent communication and problem-solving abilities.
HILLANDALE GETTYSBURG LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
