Job Summary
The Associate Patient Access Representative acts as the first point of contact for patients, overseeing key functions such as registration, scheduling appointments, and facilitating financial clearance procedures. This role is crucial in ensuring that patients receive the necessary support and that their information is accurately documented.
Responsibilities
- Serve as the main contact for patients, handling inquiries and providing assistance.
- Manage the registration process for new and returning patients.
- Coordinate appointment scheduling to optimize patient flow.
- Verify insurance coverage and benefits for patients.
- Collect payments and manage financial transactions.
- Ensure accurate and complete documentation in the electronic health record system.
Qualifications
- High School Diploma or GED is required.
- Preferred experience includes at least one year in a healthcare office environment or a strong background in customer service.
Community Health Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
