Job Summary
The Billing Membership Analyst plays a vital role in managing and overseeing billing processes related to membership accounts. This position is essential for ensuring accurate invoicing, addressing membership-related queries, and providing exceptional customer service through detailed analysis and report generation.
Responsibilities
- Manage billing cycles and ensure timely invoicing for membership fees.
- Analyze membership data to identify trends and inconsistencies.
- Assist members with inquiries regarding their billing and account status.
- Collaborate with other departments to improve billing efficiency and accuracy.
- Prepare detailed reports on billing activities and account reconciliations.
- Implement process improvements to enhance member experience and streamline operations.
Qualifications
- Bachelor’s degree in finance, accounting, or a related field.
- Experience with billing systems and customer account management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Excel and database management.
Hunter Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
