Job Summary
We are looking for a Billing Membership Analyst, also referred to as a Member Services Representative, to join our team for a contract role in Akron, OH. This position is expected to commence as soon as possible and will run until December 31, 2026.
Responsibilities
- Provide assistance and support regarding billing inquiries and membership services.
- Ensure accurate processing of member services requests and transactions.
- Maintain effective communication with members to resolve inquiries promptly.
- Collaborate with other departments to enhance member satisfaction and experience.
Qualifications
- A minimum of 2 years of relevant experience in member services or a similar role.
- Completion of required pre-employment screenings and documentation.
- Possession of a valid Driver’s License or State ID.
- Compliance with health requirements, including an Influenza Vaccine and completion of an Annual TB Questionnaire.
- Successful passing of a Drug Screen and Criminal Background Check.
- Verification of educational qualifications.
- Completion of Summa Work Order Confirmation, Resume, and References.
- Participation in OIG and EPLS searches.
Hunter Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
