Battle Ground, Washington, 98604
Job description
Job Summary
The role of Concierge involves providing exceptional customer service and support to guests and residents, ensuring their needs are met and requests handled efficiently. As a vital part of the team, you will be the first point of contact, creating a welcoming atmosphere.
Responsibilities
- Assist guests and residents by providing information about services and amenities.
- Handle inquiries and resolve issues promptly to ensure satisfaction.
- Coordinate and manage reservations and transportation services.
- Maintain knowledge of local attractions, events, and dining options to offer recommendations.
- Ensure a clean and inviting environment for visitors.
Qualifications
- Previous experience in a customer service or hospitality role preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in using computer systems and applications.
- Strong problem-solving skills and ability to work under pressure.
Location
Work Arrangement
On-site
Mallard Landing by Cogir provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
