**CRM Support and Enablement Manager**
The CRM Support and Enablement Manager will establish and oversee a new support team dedicated to assisting sales representatives in utilizing CRM tools effectively. This role involves handling the ticketing workflow, developing training resources, and evaluating support data to enhance operational efficiency. Applicants should possess 4 to 8 years of background in customer support or customer experience (CX), with demonstrated experience in creating enablement resources such as instructional videos or support centers. Familiarity with ticketing platforms like HubSpot Service Hub and excellent communication skills are essential.
Best Version Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
