Goerke's Corners, Wisconsin, 53045
Job description
**CRM Support and Enablement Manager**
The CRM Support and Enablement Manager will establish and oversee a new support team dedicated to assisting sales representatives in utilizing CRM tools effectively. This role involves handling the ticketing workflow, developing training resources, and evaluating support data to enhance operational efficiency. Applicants should possess 4 to 8 years of background in customer support or customer experience (CX), with demonstrated experience in creating enablement resources such as instructional videos or support centers. Familiarity with ticketing platforms like HubSpot Service Hub and excellent communication skills are essential.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
