Job Title: Customer Service Representative
Responsibilities include managing a significant number of incoming customer service calls related to healthcare and pharmacy services, ensuring all interactions are documented with precision. You will investigate and address customer issues while upholding confidentiality standards and achieving productivity goals. A minimum of one year of recent experience in a high-volume call center environment is required, along with basic computer skills. Applicants should possess a typing speed of at least 30 words per minute and have a steady work history.
TEKsystems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
