Job description
**Customer Success Manager**
The Customer Success Manager will be responsible for overseeing the complete onboarding process, integration, and continuous relationship management for ParentSquare Pay accounts. This role will focus on promoting product usage, delivering training, and serving as a bridge across functions to present customer feedback to both the product and engineering departments. Applicants should possess a minimum of two years of experience in Customer Success, Account Management, or Implementation in a SaaS or Fintech setting. Excellent communication skills and technical knowledge of payment systems are essential, with a preference for candidates who have experience in the K-12 or EdTech sectors.
ParentSquare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
