The technician’s role involves offering technical support and addressing customer questions through phone, email, or chat communications. In addition, they will troubleshoot hardware, software, and network problems, ensuring all solutions are recorded in the ticketing system. Applicants should possess a minimum of a high school diploma and have a foundational knowledge of computer systems and networking. Excellent communication abilities and a knack for resolving technical challenges are crucial for success in this position.
IPRO INC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
