Docket Manager

Job description

Docket Manager
Cleveland, OH
$85,000 – $95,000 The Docket Manager is responsible for the supervision of the docket department and the functions it performs. This individual has a thorough knowledge and understanding of the docket department and is regarded as the firm expert. This individual is under the direct supervision of the Director of Office Operations. Docket Manager Responsibilities:

• Manages operations of the Docket Department.
• Manages and becomes expert with docket software, Milana.
• Evaluate the department as needed to ensure efficiencies and the smooth functioning of the department.
• Develops and coordinates mentoring and training programs, including cross-training among Records and Docket departments and training with other staff as needed.
• Consistently maintains favorable and effective relations among employees; accountable for motivating and stimulating employees, assuring consistent, equal and fair treatment.
• With assistance from the Director of Office Operations, implements policies and procedures.
• Interpersonal skills necessary in order to maintain effective relationships with partners, attorneys, clients and staff, to manage staff, and facilitate individual and group meetings dealing with the law office operation.
• Assist Director of Office Operations as needed.
• Files and retrieves documents regarding real estate tax valuation with the County Board of Review.
• Obtains copies of birth and death certificates from the Bureau of Vital Statistics.
• Files documents such as tax returns and corporate elections with the Internal Revenue Service.
• Electronically files documents with the courts.
• Provides information such as names of court personnel, addresses for courthouses, and details on court procedures.
• Handles local messenger deliveries during the courthouse run.
• Retrieves court dockets for U.S. District and Bankruptcy Courts by using Courtlink.
• Tracks court appearances and calculates due dates for documents requiring response using Milana.
• Files complaints and other pleadings with Cleveland Municipal Court, Cuyahoga Common Pleas Court, Arbitration Commission, Domestic Relations Court, Juvenile
• Court, the Cuyahoga County Court of Appeals, U.S. District Court, and U.S. Bankruptcy Court.
• Walks documents through various procedures required to complete the courts' internal processing and delivers them to the judge's chambers or law clerk's office.
• Obtains temporary restraining orders in Domestic Relations Court.
• Obtains copies of pleadings and court dockets.
• Files judgment liens.
• Files deeds, mortgages and various other real estate documents with the County Recorder.
• Records UCC financing statements and searches.
• Obtains tax releases and pays taxes at the Ohio Estate Tax Department.
• Obtains real estate valuation information, duplicate tax bills and pays real estate taxes with the County Auditor's Office.

Docket Manager Requirements:

• High School Diploma or GED required; additional legal or administrative education preferred.
• Minimum of 5 years of experience in a law firm docketing department, with increasing responsibility.
• Prior experience managing or supervising staff preferred.
• Experience administering or working extensively with legal docketing software required; experience with Milana (Aderant) is a plus.
• Strong technical aptitude and ability to learn and manage complex software systems.
• Excellent organizational skills with the ability to prioritize multiple deadlines and work under time constraints.
• Strong communication and interpersonal skills with the ability to train and support attorneys and staff.
• Proficiency with standard office software and firm systems, including Outlook, Word, and legal practice management platforms.
• Demonstrated attention to detail and commitment to maintaining compliance with court rules and filing deadlines.