United States
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Onsite
Job description
Job Summary
The Field Service Technician represents GLORY and plays a crucial role in delivering exceptional customer service. This position involves managing various service aspects for our clients and addressing technical issues independently.
Responsibilities
- Oversee customer service interactions, ensuring satisfaction.
- Independently diagnose and resolve technical problems.
- Collaborate with the Field Service team to enhance service delivery.
- Maintain and repair equipment as needed.
- Provide training and support to clients on equipment usage.
Qualifications
- Proven experience in a customer service or technical support role.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Technical proficiency related to the equipment serviced.
Location
Portland, OR 97201
Work Arrangement
On-site
Glory provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
