Job Summary
The Financial Advocate plays a crucial role in fostering relationships with members by providing assistance with various financial products, services, and addressing card-related disputes. This position involves making outbound sales calls and offering support with electronic devices to enhance financial engagement with members.
Responsibilities
- Build and maintain member relationships through personalized assistance.
- Address member inquiries regarding financial products and services.
- Assist members with disputes related to their cards.
- Conduct outbound sales calls to promote products and services.
- Support members in using electronic devices to improve their financial connection.
Qualifications
- Experience in the financial sector, particularly in consumer lending and sales.
- Strong understanding of operational processes and regulatory requirements.
- Excellent computer skills, with proficiency in various software applications.
- Strong communication skills, both verbal and written, to effectively engage with members.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
