Job Summary
The Front Desk Administrator supports the day-to-day operations of a dental office and helps ensure a smooth, welcoming experience for patients. This role coordinates appointments, manages front-desk interactions, and assists patients with administrative and financial matters. The administrator also helps communicate insurance information and treatment plans.
Responsibilities
- Coordinate patient appointments and maintain scheduling activities.
- Manage patient check-in and check-out, providing attentive service throughout the visit.
- Answer and direct phone calls and handle routine office communications.
- Process financial transactions and assist patients with payment-related matters.
- Explain insurance coverage and help patients understand their benefits.
- Support the presentation of treatment plans to patients.
Qualifications
- Previous experience in office administration or a receptionist role is required.
- Prior experience in dental administration is an advantage, but is not essential.
Dental Dreams LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
