Non-Clinical Administrative Front Desk Coordinator
Paramus, NJ
On-Site
$26/HR
Front Desk Coordinator Overview
We are seeking an experienced, dependable Front Desk Coordinator to support the daily administrative operations of a busy Cardiology and Electrophysiology medical office. This is a non-clinical, patient-facing administrative role focused on appointment scheduling, patient communication, Athena work queues, documentation, and general office support.
Front Desk Coordinator Key Responsibilities
- Manage patient calls, voicemail, and team emails.
- Manage Athena work queues/buckets and complete associated administrative follow-up.
- Schedule patient appointments and follow-up visits.
- Coordinate scheduling for Cardiology and Electrophysiology patients.
- Complete patient outreach related to appointments and follow-up needs.
- Perform accurate data entry and maintain patient documentation within Athena.
- Maintain appointment ticklers and follow-up lists.
- Support general medical office and department administrative workflows.
- Coordinate with clinical staff regarding patient scheduling and administrative needs.
- Maintain organized patient records and work queues.
- Provide cross-coverage and administrative support to the team as needed.
- Communicate professionally with patients and internal clinical teams.
- Manage multiple administrative priorities and follow-up items in a busy medical office environment.
Front Desk Coordinator Qualifications
- High School Diploma or GED required.
- Minimum of 6 months of experience working in a Cardiology or Electrophysiology medical office environment.
- Previous medical office administrative experience required.
- Hands-on appointment scheduling experience required.
- Athena experience required.
- Strong patient communication and customer service skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Experience with email/inbox or work queue management.
- Accurate data entry and documentation skills.
- Ability to communicate professionally with patients and internal clinical teams.
- Comfortable working onsite in a busy Cardiology/Electrophysiology medical office environment.
Hunter Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
