Job Summary
The role involves overseeing front-desk operations in a medical setting, ensuring seamless interaction with patients and healthcare providers. This position is vital for managing patient flow, maintaining accurate records, and coordinating appointments.
Responsibilities
- Manage incoming calls and redirect them appropriately.
- Facilitate patient check-in and check-out processes.
- Maintain and organize patient records efficiently.
- Collect payments and manage financial transactions.
- Schedule appointments and medical procedures.
- Enhance communication between patients and medical providers.
- Handle referrals and follow up on authorizations.
- Ensure the office supply inventory is adequately stocked.
- Adhere strictly to HIPAA regulations and protocols.
Qualifications
- A high school diploma or GED is mandatory.
- Strong organizational skills are essential.
- Excellent verbal and written communication abilities.
- Proficiency in typing and superior telephone etiquette.
- Preferred qualifications include training in medical office administration, experience as a medical receptionist or in similar clerical roles.
- Familiarity with electronic medical records and practice management systems is advantageous.
SB Clinical Practice Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
