Job Summary
The Housekeeping Operations Manager is responsible for overseeing the effective functioning of the housekeeping department at a prestigious location in Newport Beach, California. This management position requires an individual who can ensure high standards of cleanliness and guest satisfaction within the property.
Responsibilities
- Oversee daily housekeeping operations to maintain quality service.
- Manage a team of housekeeping staff, ensuring proper training and support.
- Ensure compliance with organizational and health standards.
- Conduct inspections and report on cleanliness levels across various areas.
- Utilize resources efficiently to manage operational costs.
- Address guest complaints and requests promptly to enhance satisfaction.
- Collaborate with other departments to improve service delivery and guest experiences.
Qualifications
- Proven experience in housekeeping management or a related field.
- Possession of a 2-year degree from an accredited institution is preferred.
- Strong leadership abilities and organizational skills.
- Excellent communication skills for effective team management and guest interactions.
- Ability to work onsite at the Newport Beach location.
Marriott provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
