Job Summary
The Inside Sales Representative is responsible for overseeing designated non-VMI customer accounts and is involved in all aspects of the sales cycle. This includes tasks such as generating quotes, sourcing products, and fulfilling orders. Additionally, the representative will offer technical assistance, address customer concerns, and work together with various teams to enhance service quality and profitability.
Responsibilities
- Manage the complete sales process for assigned non-VMI customer accounts.
- Generate quotations and handle sourcing for customer orders.
- Ensure successful order fulfillment and customer satisfaction.
- Provide technical support to assist customers efficiently.
- Resolve any issues that arise during the sales process.
- Collaborate with cross-functional teams to optimize service and profitability.
Qualifications
- 3-5 years of experience in inside sales or customer service roles.
- Proficient in advanced Excel functionalities.
- High school diploma or GED is required; a bachelor’s degree is preferred.
Würth Industry USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
