Job Summary
We are seeking a proficient IT Support Specialist II to join our team in California. This role entails offering technical assistance, managing system administration, and executing troubleshooting tasks for workstations, software applications, and networked devices. The ideal candidate will work closely with other IT professionals, ensuring the smooth operation of our technology resources.
Responsibilities
- Provide adept support for workstations and operating systems, ensuring optimal performance.
- Troubleshoot and resolve issues related to various applications and local network printers.
- Collaborate with Systems Engineers, Network Engineers, and Cybersecurity personnel to maintain a secure and efficient IT environment.
- Perform system administration tasks to support users effectively.
Qualifications
- Proven experience in an IT support capacity, especially in diagnosing and resolving technical issues.
- Familiarity with operating systems and applications commonly used in an onsite environment.
- Experience working collaboratively with a team of IT professionals, including engineers and cybersecurity specialists.
- Strong communication skills and ability to translate technical information to non-technical users.
Agil3 Technology Solutions (A3T) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
