Job Summary
The IT Support Technician serves as the initial point of contact for technical assistance regarding hardware, software, and network-related challenges. This role includes the oversight of user account management and access rights, as well as the upkeep of IT asset documentation and support for facility security measures.
Responsibilities
- Provide first-line technical assistance for hardware, software, and network issues.
- Manage user accounts and access permissions.
- Maintain records of IT assets.
- Support security systems within the facility.
Qualifications
- High school diploma or equivalent.
- 1-3 years of experience in IT support.
- Proficiency in Microsoft 365 and Active Directory.
- Basic knowledge of ERP administration.
- Strong troubleshooting abilities and customer service skills.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
